Management Services

Collaborative Management

A management strategy where systems administration and day to day duties are complemented with our management service on a reactive basis. Systems maintenance is scheduled by your business on a per needs basis

Comprehensive Management

We review your current IT strategy, identify silos and recommend possible improvements. Systems administration continues with systems maintenance being conducted on a schedule. Strategic involvement is on a per needs basis

Proactive Management

Systems are managed and monitored proactively allowing us to seek, identify and rectify issues before they manifest into business disruption. Systems Maintenance is conducted on a schedule. Our involvement becomes both operational and strategic

Support Services

Accepting inquires through more means

Telephone and Fax
Mobile and SMS
Email or Website

Our Methods of Support Delivery

Telephone Support
Email Support
Remote Access Support
Onsite Support

When your business needs support, we don’t escalate your concern from Telephone Support, to Remote, to Onsite Support.
Based on experience, we’ll use the most effective and efficient means of support delivery to get your business back on track.

Technical Services

Consultancy

Providing technical strategies and advice to assist your business realise and achieve its immediate and long term goals.

Advocacy

Collaborating with your business partners and vendors on your behalf in reaching a common goal.

Hardware and Software Sales

Partnerships with Australian IT Distributors for Business grade IT products. Source and procure the right solutions for your business

Installation and Setup

Installation an integration of any IT related hardware of software, without restriction of where the item was sourced

Reconfiguration and Change Management

Assistance with implementing any change you require to ensure your technology needs remain aligned to your ever changing business goals

System Tune-Ups

Puting life back into your System. Have peace of mind that you’re getting the most performance out of your investment

Audits and Reviews

Analyse, review and document your system giving you the information you need to make well-informed decisions

Planning and Testing

Have goals but unsure how to achieve them? let us help plan for change and test solutions in a controlled and isolated manner before implementation

Preventative Maintenance

To preserve the performance and integrity of your Systems and maintain your business critical applications with the latest releases and updates

Technologies

Learn of the technologies and solutions we employ and trust

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